Jobs in Tanzania

4 Job Openings at Insight Management Tanzania Limited

Insight Management (T) Ltd4  Job Openings at Insight Management Tanzania Limited

Jobs in Tanzania 2023: New Job Vacancies at Insight Management Tanzania Limited, 2023

Insight Management Tanzania Limited Jobs 2023


Insight management Tanzania Limited is recruiting on behalf of a client in the logistics industry for the following positions:

Port Clerk

Reports to:
 Operations Manager

  • Should be able to correctly and completely frame customs declarations of every regime.
  • Should be conversant with the customs rules of classification.
  • to monitor and control in-bound and out-bound Bonded Warehouse activity.
  • To monitor and control all Customs Risks within the department.
  • Record and or distribute shipments to agents.
  • Verify client accounts
  • Retrieve courier HVS (High-Value Shipment), record and or distribute.
  • Generate billing invoices and or distribute them to clients.
  • Classify documents digitally and save them to the system
  • Comply with the Client’s established procedures within required time limits, including ISO norms.
  • Communicate, without delay, information or problems, to the immediate supervisor
  • Other duties as assigned by the immediate supervisor


  • Diploma in Customs Clearing and forwarding / Logistics and Transport
  • 5 years relevant work experience
  • Excellent computer skills (word, excel, PowerPoint, internet) and database management.
  • Fluency in English both written and spoken.
  • Age limit: 25 and above

Operations Officer
Reports to
: Operations Manager

  • Management of all Logistics and transit operations
  • Review and improve operational processes
  • Maintain and monitor daily workflow
  • Meet set KPIs
  • Allocate workloads within the team to ensure smooth operations during peak activity or staff absence
  • Conduct customer service tasks, deliver customer satisfaction & guarantee quality operations
  • Liaise with internal & external stakeholders to ensure the smooth running of operations
  • Review & improve Import, Export and Customs operational processes
  • Maximise efficiency and shipment profit
  • Oversee all compliance issues
  • Alert changes in customs & trade regulations, identify risks and mitigate the impact on operations and clients
  • Report import and export transactions regularly in regards to customs broker activities, issues encountered and escalation
  • Work with internal stakeholders to obtain information or data required for Import & Export Customs & Clearance activities
  • Ensure Customs-related record keeping is met by internal and external stakeholders
  • Process client requests or disputes
  • Notify the MD of client shipments that exceed their credit limit
  • Accounts payable:Process supplier invoices to accounts
  • Netting: Process overseas invoices to accounts
  • Respond to netting queries
  • Handle escalation, complaints & feedback


  • At least three years of Operations experience
  • Experience in the Logistics industry is a Must
  • Extensive knowledge in all aspects of Freight Forwarding
  • Proven track record of leadership roles
  • Knowledge of the local transport industry (including Customs, Compliance Issues, )

Customer Service Executives
Reports to:
 Operations Manager

  • Receive the transit orders from the client (tariffs already validated through a valid quotation). In case of new business (new or existing client), a new quotation will be issued by Sales department in accordance with company rules
  • Ensure scope of work is related to quotation received
  • Request missing documentation and more detailed instructions, if necessary, Inform client on files processing progress (standard or specific report, according to quotation) daily
  • Alert the client in case of operational issue (potential or real) and provide solutions
  • To check client status whether is COD (Cash of deliver) or has credit facility. If no credit, then the client must settle the payments in advance before starting clearance
  • Provide support to credit control in case of cash collection issue
  • Daily review of the business system tracking reports to ensure consistency and detect any anomalies which require correction / amendments


  • Education: Bachelor’s degree in any business-related studies
  • Experience: 3-5 Years’ experience in Logistics is an added advantage.

Front Desk Representatives
Reports to: 
Operations Manager

  • Present yourself and Company in a positive and professional manner
  • Address customer needs by promoting company’s options such as pricing, tracking of cargo and its alternatives
  • Greet customers/members warmly and make them feel welcome
  • Respond promptly (same day) to all voicemails and emails
  • Timely follow-up (same day) to any outstanding customer or internal issues
  • Complete daily, weekly, and monthly task checklists
  • Process new client paperwork per checklist
  • Be aware of the cargo schedule incase of customer Enquiries;
  • Accurately capture and track all costs and expenses incurred during the life of the file and ensure supporting documentation to these costs are easily accessible in the file.
  • Ensure to get clear confirmation of charges communicating with customers
  • Ensure smooth coordination between the various team members within and external to the department
  • Ensure the office is clean at all times by coordinating with the cleaning staff
  • Schedule appointments for the Team
  • Scheduling Travel Itinerary for the Team
  • If need be, you are required to update customer information in the system
  • Get & know exactly the detail of quotation related to operations in progress


  • Education: Bachelor’s degree in any business-related studies
  • Experience: 3-5 Years’ experience in Logistics is an added advantage.


  • The heading should be the job Title and name of the Candidate e.g. “PORT CLERK – UPENDO
  • Only Successful Candidates will be contacted.
  • CVs should be renamed with the candidates Full Name and position applied for.
  • Experience in Logistics/ Clearing and Forwarding/Port operations is a Must!
© AjiraMpyaZone • 2022-23

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