Jobs in Tanzania

ABSA Bank Job Openings in Tanzania | Apply for Available Careers

ABSA Bank Job Openings in Tanzania | Apply for Available Careers

Application Support Analyst – 2 POSITIONS

locations: Absa House – ABT
time type: Full time
posted on: Posted 3 Days Ago
job (1) requisition id: R-15952566
job (2) requisition id: R-15952569

Job Summary

To manage the implementation, maintenance, and enhancement of all Applications systems to enable the use of appropriate platform technology, as an integral and reliable component of business process within country. Drive convergence of technologies, ensure delivery of technology projects associated with Applications and liaise and negotiate with internal customers and technology vendors.

Job Description

Accountability:  Service (Applications) Availability
The prime responsibility is for maintaining the availability and reliability of applications to ensure that IT can effectively meet service targets in accordance with planned business objectives.
Key Activities
  • Provide a range of application availability reporting to ensure that agreed levels of availability, reliability and maintainability are measured and monitored on an ongoing basis
  • Successfully facilitate delivery of changes to reports needed by the business and ensure that reports and their dependencies are made available for the business.
  • Provide holistic support of application availability to Business Users
  • Take actions to achieve reductions in frequency and duration of incidents that impact application availability
  • Ensure shortfalls in application availability are recognized and appropriate corrective actions are identified and progressed
  • Take action on agreed appropriate actions with Line Management to maintain or improve application availability levels
  • Initiate and coordinate actions required to maintain or improve availability of applications
  • Act as a coordination point for changes to applications when needed
  • Maintain an awareness of technology advancements and best practices that support application availability
  • Understand all the Backup policies and standards for Absa Bank Tanzania and Absa Group
  • Ensure there are adequate backup plans, process and procedures which are documented are align with the Absa` Backup policies and standards
  • Ensure Backup is done for bank’s data across all system according to the Absa policies
  • Coordinate regulate backup restoration testing and document the results of the testing
  • Perform Backup off all applications, softwares for the bank and ensure certificates are kept in a secure and accessible place
  • Frequently assess the backup process and make improvement  plan
  • Ensure all changes of Hardware and software are in line with the Backup technology in place
  • Ensure BBT’s disaster recovery plan for IT are kept  in a secure and easily accessible areas
  • Generate backup report for all systems in daily bases
Accountability:  Test Management
  • Responsibility is to ensure that proper testing occurs for all Application changes released into the production environments as assigned to you by Line Management
Key Activities
  • Work closely with Release Analysts
  • Review releases and assign appropriate release testing tasks
  • Compile and review the Testing Deliverables
  • Conduct installation procedure tests
  • Participate in functional, performance, and integration testing results
  • Coordinate user acceptance testing
  • Coordinate back out testing
  • Conduct supporting documentation review
  • Compile test results
  • Conduct release test review
  • Coordinate post release testing
  • Validate and communicate results of testing activities
Accountability: Risk Management
  • Build relationship with country IT Risk and Governance team and provide support wherever required.
  • Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
Accountability: People Management
  • Responsible for driving own Performance Development, collating relevant documentation, preparing for and arranging reviews.
  • By utilizing skills matrix, identify training and development requirements, formulating own plan to be agreed with team leader. Responsible for ensuring own plan is completed within agreed timescales.
  • Undertake all necessary training in order to perform the role to the required standards, including gaining accreditation where appropriate.
  • Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture
  • Understanding of own role in the end to end processes in which you play a part, including applicable risks and controls.
  • Adhere to Absa’s policies and procedures applicable to own role, demonstrating sound judgement and responsible risk management.
  • Report all risk events / incidents / issues using the defined process for your business area and help to understand why these happened and how to prevent them in future.
  •  Proactively look for ways to improve the control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
  • Continuous and proactive engagement with regulatory bodies, unions where applicable
  • All mandatory training completed to deadline

Technical skills / Competencies

Education and Experience Required
  • Undergraduate or higher
  • 3 years IT experience minimum

Subject Matter Expert Qualifications
  • ITIL v3 Certification
  • Minimum 5-10  years experience in IT exposure
  • Minimum of 2 year service management experience

Knowledge & Skills: (Maximum of 6)

  • Translate Bus Requirements to Tech Solutions ( Solid)
  • Negotiation Skills ( Solid)
  • Strategic Thinking ( Solid)
  • ITIL – Governance Framework ( Solid)
  • Communication Skills (Written and Verbal) ( Solid)
  • Subject matter expertise ( Solid)
  • Understand the IT service delivery within a corporate environment ( Advanced)
  • Conceptual thinking skills ( Solid)
  • Ability to analyse, make decision and initiate act ( Solid)

Competencies:  (Maximum of 8 competencies)

  • Deciding and initiating action
  • Learning and researching
  • Entrepreneurial and commercial thinking
  • Relating and networking
  • Adapting and responding to change
  • Persuading and influencing
  • Creating and innovating


  • Further Education and Training Certificate (FETC): Physical, Mathematical, Computer and Life Sciences (Required)

Corporate Recoveries Manager – Legal Portfolio

locations: Absa House – ABT
time type: Full time
posted on: Posted 2 Days Ago
job requisition id: R-15952633

Job Summary

• Be member of the ABSA -BBS Africa, Absa Business Support and Corporate Recoveries Team with responsibility for the delivery of recovery strategies to a portfolio of Corporate Customers experiencing financial distress

• Responsible for determining the objectives, strategies and actions that need to be adopted to address business-risk issues, reduce the Bank’s risk, and achieve managed exit/recovery solutions so that the bank realizes the maximum return in the shortest possible time.

• Responsible for a portfolio made up of the most involving and complicated corporate and business banking recovery accounts, a selection of which have the highest provisions raised on them, those with the highest exposures, and those which are politically sensitive.

• Ultimately responsible for all EWL 4 and classified corporate accounts in-country.

• Proactively review and identification of all accounts on clean and EWLs that are to be transferred to Recoveries

• Acts as a point of contact for the local BBS team throughout EWL;s ,Committee to discuss specific problems, and recommending solutions or strategies in acting capacity in the absence of BS&CR Team Leader

• Act as a liaison of the department with Legal, RCU, Finance and BBS – Africa.


Technical Skills/Competencies

  • Legal recovery strategies applicable to in country
  • An understanding of credit skills
  • Good negotiation and influencing skills
  • Good relationship management skills
  • Strong commercial skills
  • Strong analytical and numerical skills
  • Strong communication and report writing skills
  • Good  knowledge  of  Microsoft  Excel  and  other  spread sheet/database applications
  • Strong planning, coordination, and time management skills
  • Proficiency in  use  of  internal  IT  systems especially BRAINS  and  Case Manager
Knowledge & Experience
relating to specialist knowledge and expertise required to undertake the role. May include knowledge of the Bank’s products, services and policies)
  • Knowledge of the scope and activity of Recoveries as well as the practical application of recovery techniques in such situations. An understanding of EWL, Impairment & Forbearance policies
  • Good understanding of the role of Business Support and Corporate Recoveries in ARO -BS Africa
  • Previous experience of relationship management of corporate customers
  • Previous experience of credit risk analysis and/or sanctioning
  • Experience of working under pressure and with very little supervision
  • Good understanding of Risk Management policies and procedures

  • Experience of both corporate relationship management and credit risk analysis
  • Experience of dealing with senior management of corporate entities
  • Strong negotiation skills
  • Detailed understanding of policies for provisions / NAD / write offs.
  • Good knowledge of the local legal system, insolvency law and security issues, and the options available to the Bank.

Experience & Qualifications

  • Sound knowledge of insolvency legislation and procedures in several jurisdictions
  • Good knowledge of corporate finance and insolvency laws
  • Graduate  in law and/or Professional Banking qualifications, accountancy (e.g., ACIB,ATIOB, CPA)

 An advocate

  • The individual must be a self-starter and be able to diagnose and solve problems.  The role will require working under very minimal supervision and the use of a great deal of initiative.
  •  The role holder must be aware of the various options available to the bank in the process of recovering debts.  Previous knowledge of debt recovery will be a distinct advantage
Absa Behaviours and Purpose
Absa’s Values and Behaviours represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:
  • I drive high performance to achieve sustainable results
  • I’m obsessed with customer
  • I have an African heartbeat
  • I believe our people are our strengths


  • National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)


© AjiraMpyaZone • 2022-23

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